Average delivery time is about 3-5 weeks from the date of purchase.

Accepts Affirm, and they have their own LoveSac Card which offers payments over 24 months!

Sactionals Warranty

Lovesac Sactionals are Designed for Life.

Sactionals Hard Components (Seat Frames, Sides, Clamps, Feet and Shoes) are guaranteed for life against manufacturer defects.

Sactionals Soft Components (Seat Cushions, Back Pillows, and Covers) have a 3-year warranty from Date of Purchase against manufacturer defects.

They offer an impressive selection of 30 colors across 8 fabric types, including leather.

While all premium fabrics (except Chenille) come with an additional charge, the variety of colors and textures is truly top-tier.

Upgrading to a different fabric typically adds between $300 and $1,400 to the price.

The price of the fabrics did weigh into our upholstery rating.

The Sactional couch from LoveSac is fully versatile and modular to fit any shape or size living room or gameroom.

You can also customize and build your own Sactional cloud couch with ease on their website, which is really great.

No reported issues with assembly — not the easiest assembly, but they do provide good videos explaining step by step how its done.

Comfort is rated highly overall.

Thanks to how easy it is to customize your own Sactional — from choosing arm styles and cushion types to deciding whether to add reclining seats — we believe this flexibility adds to their strong customer satisfaction when it comes to comfort.

Well done, Lovesac!

When it comes to extra features, we don't think anyone can beat LoveSac!

They offer an incredible range of add-ons and customizations for their Sactional Cloud Couch.

While these extras do come at an additional cost, many customers appreciate the amount of options available.

Here are a few popular upgrades LoveSac offers, along with their approximate prices:

Reclining Seats: $860 each

StealthTech 4D Immersive Surround Sound System: $2,500

The AnyTable (a side table that fits anywhere, even between seats): $700

Hidden Wireless Phone Charging: $250

Built-in Storage Compartment: $125

Sactional Tray: $115

Drink Holders: $45

And that's just the beginning! LoveSac also offers a wide variety of other products beyond the modular Sactional cloud couch.

The sheer number of options is seriously impressive — well done, LoveSac!

From what we've seen, LoveSac’s customer service is solid overall.

Most customers report positive experiences when reaching out for help, whether it's for questions about customization, delivery, or warranty issues.

Their team is generally responsive, friendly, and knowledgeable about the products.

Like any company, there are occasional hiccups, but for the most part, LoveSac seems committed to making sure their customers are happy — especially considering the premium price point of their products.

We'd say they do a good job at standing behind their brand!

We’re giving LoveSac a 5.5 out of 10 for price and overall value.

Their products are very expensive — and while the quality is definitely good, we feel the prices are heavily inflated.

Honestly, it reminds us a bit of Ashley Furniture: nice products, but prices that are pushed higher because they offer their own financing and credit card options.

While some customers absolutely love the customizability and are happy to pay the premium, we don't necessarily believe the products justify the extremely high price tags for most shoppers.

It's a great couch — but you’re definitely paying a lot for the brand name and the ability to customize every little detail.

We’re giving LoveSac an overall rating of 8.0 out of 10, earning them the #5 spot on our list of Certified Cloud Couch Brands.

They offer great comfort, tons of customization options, and strong quality — but their very high prices do bring the overall value down a bit in our eyes.

Still, if customization and premium materials are your top priorities (and you don't mind the price tag), LoveSac is a brand worth considering!

Overall Score: 8.0
Current Rank Overall: #5